Vedara — Terms of Service

Last updated: 31 October 2026

These Terms of Service ("Terms") form a binding agreement between you and the developer of the Vedara mobile app ("Vedara", "we", "us", "our"). By downloading, installing, or using Vedara, you agree to these Terms. If you do not agree, do not install or use the app.

For questions about these Terms, contact: pieriesstudio@gmail.com

1. About Vedara

Vedara is an AI-powered skincare companion for the face, neck, and head, developed and published from New Zealand. Vedara works without an account. Signing in is optional and only backs up and syncs your data through our backend provider, Supabase. If you don't sign in, your data is stored only on your device, apart from what AI features send to the providers described below.

Vedara uses third-party AI providers (Google Gemini and Groq) to answer your questions, generate routines, analyze photos, and produce other AI content. Information you submit through AI features is sent to those providers under their own terms and privacy policies — see Section 7 below and our Privacy Policy for details.

2. Eligibility

You must be at least 18 years old to use Vedara. By using Vedara, you confirm that:

• You are 18 years of age or older.
• You have the legal capacity to enter into these Terms.
• You are not barred from using Vedara under the laws of your country.

If you are under 18, you must not use the app. We do not knowingly collect information from anyone under 18. If we learn that information has been collected from a person under 18, we will delete it.

3. License to Use Vedara

Subject to your compliance with these Terms, we grant you a personal, limited, non-exclusive, non-transferable, non-sublicensable, revocable license to install and use Vedara on a device you own or control, solely for your personal, non-commercial use.

This license is granted to you only. You may not:

• Sell, rent, lease, lend, redistribute, or sublicense the app to anyone else.
• Use the app on behalf of a business, organization, or other third party without our written permission.
• Use the app for any commercial purpose, including reselling AI-generated outputs as a service.

4. Acceptable Use

By using Vedara, you agree not to:

• Reverse engineer, decompile, disassemble, or attempt to derive the source code of the app, except where this restriction is prohibited by applicable law.
• Modify, adapt, or create derivative works of the app or any part of it.
• Remove, obscure, or alter any copyright, trademark, or other proprietary notices.
• Bypass, disable, or interfere with any security, rate-limiting, or access-control feature.
• Scrape, harvest, or mass-extract content from the app or its bundled assets (such as the skincare library).
• Use the AI features to generate content that is illegal, defamatory, harassing, hateful, sexual content involving minors, content that promotes self-harm, or content intended to deceive or defraud.
• Submit photos of anyone other than yourself, except where you have that person's explicit, informed consent.
• Submit content that infringes the intellectual property or privacy rights of any third party.
• Use the app to harm Vedara's infrastructure or that of our AI providers — including sending excessive, automated, or abusive requests.
• Misrepresent AI-generated content as professional advice when sharing it with others.

We may suspend or terminate your ability to use any AI feature at any time if we believe, in our reasonable judgment, that you are violating these rules.

5. AI Outputs — Not Medical or Professional Advice

Vedara is not a doctor, dermatologist, pharmacist, or any other licensed professional. Vedara uses generative AI to produce educational content based on what you tell it. AI outputs in Vedara:

• Are not intended to diagnose, treat, cure, or prevent any disease or medical condition.
• Are not a substitute for professional medical advice, examination, diagnosis, or treatment.
• May be inaccurate, incomplete, biased, or outdated. AI can and does make mistakes.
• Do not screen reliably for drug interactions, prescription conflicts, pregnancy or breastfeeding safety, contact allergies, or known sensitivities to a medical standard.

You agree that:

• You will always read the actual product label before using any product Vedara suggests.
• You will patch-test new products on a discreet area for several days before applying them to your face, neck, or head.
• You will stop using a product immediately if you experience redness, burning, stinging, swelling, hives, or pain, and seek medical attention if symptoms are serious.
• You will consult a qualified healthcare professional for anything painful, spreading, bleeding, rapidly changing, persistent, or otherwise concerning.
• You take full responsibility for any product you choose to purchase, apply, or stop using based on information you receive from Vedara.

6. Photos and Biometric Data

Vedara's photo-based features (ingredient label scanning, skin analysis) send images you submit to our AI providers for processing. By submitting a photo through Vedara, you confirm that:

• The photo is of yourself, or you have the explicit consent of the person depicted.
• You understand that face photos may contain biometric information, which can be classified as sensitive personal data under laws like the EU GDPR and certain US state laws (Illinois BIPA, Texas CUBI, Washington HB1493, etc.).
• You consent to the photo being transmitted to our AI providers (Google Gemini) for analysis. Their retention and handling of that image are governed by their own terms.
• Vedara does not retain copies of your photos on any server we control. The photo leaves your device only for the duration of the AI request.
• Vedara does not build biometric templates, perform facial recognition, or use photos to identify you.

You may withdraw consent at any time by ceasing to use the photo features.

7. Third-Party AI Providers

Vedara relies on third-party AI services to provide its core features:

• Google Gemini (provided by Google LLC) — used for text generation, reasoning, photo analysis, and as the primary AI engine.
• Groq (provided by Groq, Inc.) — used as a fallback for some text and photo requests when Gemini is unavailable.

When you use a feature that calls one of these providers, your prompt text, relevant parts of your skin profile, and any photo you submit are sent to that provider. Your use of these features is also subject to the third party's own terms and privacy policies:

• Google Gemini API Terms: https://ai.google.dev/gemini-api/terms
• Google Privacy Policy: https://policies.google.com/privacy
• Groq Terms of Service: https://groq.com/terms-of-use
• Groq Privacy Policy: https://groq.com/privacy-policy

We do not control how those providers process, store, or use your data once it leaves Vedara. By using Vedara's AI features, you accept the third parties' terms in addition to ours.

8. Your Content

You retain ownership of:

• The text you type into Vedara (chat messages, notes, profile answers).
• The photos you take with the in-app camera or upload from your device.
• Any product entries, routines, or other content you create inside the app.

By submitting content through Vedara's AI features, you grant us and our AI providers a limited, worldwide, royalty-free license to process that content for the sole purpose of generating a response and operating the app. This license terminates as soon as the request is complete on Vedara's side; the AI providers' retention is governed by their own terms.

You are responsible for the content you submit. Do not submit:

• Content that is illegal in your jurisdiction.
• Content that infringes another person's copyright, trademark, privacy, or other rights.
• Confidential information belonging to a third party.
• Photos or information about other people without their consent.

9. Intellectual Property

The Vedara app — including its source code, design, layout, brand name, logo, in-app illustrations, bundled skincare library content, and AI prompt design — is owned by the developer and protected by copyright and other intellectual property laws of New Zealand and other countries.

These Terms grant you a license to use the app (Section 3), not any ownership of the app or any of its content.

The names and trademarks of skincare brands, ingredients, conditions, and other third parties that may appear in Vedara (whether in the bundled skincare library, in AI-generated responses, or in user-entered product records) are the property of their respective owners. Their mention in Vedara is nominative — used only for identification and educational comparison — and does not imply endorsement, affiliation, or sponsorship.

If you believe content in Vedara infringes your intellectual property, contact us at the email in Section 1 with:

• A description of the work or mark you claim is infringed.
• The specific content in Vedara you believe is infringing.
• Your contact details.
• A statement that you have a good-faith belief that the use is not authorized.

10. Open-Source Components

Vedara includes open-source software under licenses including the Apache License 2.0 (CameraX, Compose, ML Kit, OkHttp, Kotlin Coroutines and others). Those components remain governed by their original licenses. Attributions are available inside the app under Settings → About → Open source licenses.

11. Updates and Changes to the App

We may update Vedara from time to time to add features, fix bugs, improve performance, or comply with legal requirements. Updates may:

• Change the behavior of existing features.
• Remove or replace features.
• Require an updated version of the app to continue working.

You agree that we have no obligation to maintain backward compatibility, support older versions, or continue offering any specific feature.

12. Disclaimer of Warranties

Vedara is provided "as is" and "as available," without warranty of any kind. To the maximum extent permitted by applicable law, we disclaim all warranties, express, implied, or statutory, including but not limited to:

• Warranties of merchantability, fitness for a particular purpose, non-infringement, and quiet enjoyment.
• Warranties that the app will be uninterrupted, error-free, secure, accurate, or free of harmful components.
• Warranties about the accuracy, reliability, or completeness of any AI-generated content, ingredient analysis, condition reasoning, product recommendation, or routine.
• Warranties that the app or AI features will be continuously available.

Some jurisdictions do not allow the exclusion of certain implied warranties — in those jurisdictions, the disclaimers apply only to the extent permitted by law, and you may have additional rights under consumer protection legislation (for example, the New Zealand Consumer Guarantees Act 1993). Nothing in these Terms excludes or limits any right that cannot be excluded under applicable law.

13. Limitation of Liability

To the maximum extent permitted by law:

• We will not be liable to you for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, goodwill, business opportunity, or anticipated savings, arising from or related to your use of Vedara — even if we have been advised of the possibility of such damages.
• We will not be liable for any physical, mental, or skin-related harm resulting from products you choose to apply, stop using, or alter your routine based on Vedara's suggestions; for any allergic or adverse reaction; or for any delay in seeking medical care.
• Our total aggregate liability to you for any and all claims arising out of or relating to Vedara or these Terms, regardless of the legal theory, is limited to the greater of (a) the amount you paid us for the app in the twelve (12) months preceding the claim, or (b) NZ$50.

These limitations apply even if a remedy fails of its essential purpose. They do not apply to liability that cannot be limited under applicable law (for example, liability for death or personal injury caused by negligence, fraud, or willful misconduct).

14. Indemnification

You agree to defend, indemnify, and hold harmless the developer of Vedara from any claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising from:

• Your use or misuse of the app.
• Your violation of these Terms.
• Your violation of any law or any third party's rights (including intellectual property and privacy rights).
• Any content you submit, including photos of other people submitted without their consent.

15. Termination

These Terms apply from the moment you first use Vedara until terminated. You may terminate at any time by uninstalling the app and deleting all copies.

We may suspend or terminate your right to use Vedara (in whole or in part, including any AI feature) at any time, with or without notice, if we believe you have violated these Terms or applicable law, or if continued operation is no longer commercially viable.

Sections 4 (Acceptable Use), 5 (Not Medical Advice), 8 (Your Content), 9 (Intellectual Property), 12 (Warranties), 13 (Liability), 14 (Indemnification), 17 (Governing Law), and 18 (Dispute Resolution) survive termination.

16. Changes to These Terms

We may update these Terms from time to time. The "Last updated" date at the top will be revised when changes are made. If a change is material, we will surface a notice inside the app the next time you open it.

Your continued use of Vedara after a change becomes effective constitutes acceptance of the updated Terms. If you do not agree to the changes, you must stop using the app.

17. Governing Law

These Terms are governed by and construed in accordance with the laws of New Zealand, without regard to its conflict-of-laws rules.

If you are a consumer resident in the European Union, the United Kingdom, or another jurisdiction with mandatory consumer protection rules, you also have the protection of the mandatory provisions of the law of your country of residence. Nothing in these Terms limits those rights.

18. Dispute Resolution

Any dispute, claim, or controversy arising out of or relating to these Terms or your use of Vedara will be handled in the courts of New Zealand, and you submit to the personal jurisdiction of those courts.

Before filing a formal claim, you agree to first contact us at pieriesstudio@gmail.com and try to resolve the dispute informally for at least 30 days.

19. Miscellaneous

• Entire agreement. These Terms, together with the Privacy Policy and the in-app AI Disclaimer, constitute the entire agreement between you and us regarding Vedara, and supersede any prior agreements.
• Severability. If any provision of these Terms is held to be unenforceable, the remaining provisions will remain in full force and effect.
• No waiver. Our failure to enforce any provision is not a waiver of our right to do so later.
• Assignment. You may not assign or transfer these Terms. We may assign them to a successor in connection with a merger, acquisition, or sale of assets.
• Force majeure. We are not liable for any delay or failure caused by events outside our reasonable control, including outages or changes at our AI providers.
• Headings. Section headings are for convenience only and do not affect interpretation.

20. Contact

Questions, notices, or legal correspondence about these Terms:

Email: pieriesstudio@gmail.com

By using Vedara, you confirm that you have read, understood, and agree to these Terms of Service.